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Returns

If for any reason you are not satisfied, you have 14 days from the date of the receipt of your order to return the item. You can request an exchange or a refund (article L121-20 of the Consumer Code). Return acceptance conditions
In general, returned products must be in perfect condition, folded up in their original packaging. Any damaged product will not be accepted.

How to make a return ?

Easy in just 3 simple steps:

1)Send an email to contact@bedouine.fr to notify the return of the product (s) (at your expense) within 14 days of receipt of your order.
2) Return your order in perfect condition with all the elements (box, ribbon, certificates of authenticity, etc.)
3) Enclose the surnames first names you ordered as well as your order number to your package.

You receive your refund within 10 days.

Send your package to the following address:

BEDOUINE

P.O. Box 80118

13363 MARSEILLE CEDEX 10

Refound deadlines

From the receipt date, and provided that it complies with the terms defined above, bedouine.fr undertakes to refund you within a maximum of 10 days.

Conditions of exchange

If you wish to make an exchange instead of a refund, this is possible on the following condition: that the value of the desired product does not exceed the value of the returned one.

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